Coverage & Valuation

Full Value Protection (FVP) is a higher coverage option offered by Moving of America. It is a commitment to ensure the safety of your belongings up to their declared value during moving or storage. FVP operates under a different set of terms and pricing structures which are determined by the weight of your possessions. With FVP, our commitment is to compensate you based on the weight of your goods and not on individual item replacement cost, or on proving negligence. The true significance of FVP lies in its provision of a higher level of protection. In cases of loss or damage during the move, we at Moving of America are held explicitly accountable for repair or replacement. Choosing FVP therefore reduces stress by providing enhanced safety of your belongings throughout the moving or storage process.

FVP is a specific service designed to the moving industry with limitations that doesn’t require to purchase a separate policy. While it provides a level of financial protection similar to insurance, FVP approach to claims considerably differs. When relying solely on this level of protection, you may find it insufficient when comparing to the comprehensive coverage level as with a well-structured insurance provider. FVP offers compensation based on the weight of your shipment if lost or damaged during the move, rather than their actual replacement cost. You may find FVP to be insufficient to cover the full replacement value of your goods.

Cargo liability insurance from a third-party insurer like Baker Insurance, Moving Insurance.com or your insurer of choice, is designed to provide coverage for various risks and typically offers a level of financial protection only. The insurer will provide you with insurance policy or other documents at the time of purchase. Therefore, it is important that you carefully consider your specific needs and assess whether FVP or Insurance is necessary for your possessions during a move or storage. Please remember that it is your responsibility to update us in the event of purchasing insurance.

While FVP covers most incidents, there are exclusions. FVP does not cover items in boxes or containers that are not packed by Moving of America, damage to compressed wood furniture, damage from natural disasters like fire, hurricanes, tornadoes, windstorms, hail, etc. doesn’t cover items stored outside Moving of America control and items that are not recorded with their declared value by you on the inventory form.

Moving of America, like all other licensed and insured movers, is not obligated to reimburse customers for items valued at more than $100 per pound, unless each item is approved by Moving of America in advance and clearly listed on the shipping documents. Items that are valued at more than $100 per pound as defined by law and/or declared by you, which may include irreplaceable articles such as, but not limited to banknotes, cashier’s checks, bank checks, official checks, personal checks, travelers’ checks, money orders, coins, jewelry, gemstones, precious metals, watches, stamps, collectibles, antiques, fine art, artworks, paintings, oriental rugs, furs, sports memorabilia, legal documents, private documents, personal documents, confidential documents, contracts deeds, medications, alcoholic beverages, cigars, cigarettes, laptops, tablets, computers, software, cellular phones and electronic games. Moving of America requires that these items be specifically declared prior to the move date and approved by Moving of America beforehand. This procedure ensures that they are adequately covered under the plan. If not declared and approved in advance, the liability for damage or loss to any high value item will be limited.

Accurately completing your inventory form is a critical step when moving with Full Value Protection. This documentation must include all items valued at $100 or more per pound. By thoroughly listing these goods, you ensure that you are eligible for full compensation for these high-value items should loss or damage occur while moving.

In the context of Full Value Protection, a deductible is the amount you agree to pay out-of-pocket should any loss or damage occur. At Moving of America, choosing a deductible is at your discretion and impacts the overall cost of your FVP: a higher deductible means lower overall costs for your coverage.

At Moving of America, we instruct our movers to document any damage immediately, facilitating prompt damage control, be it repair or replacement. If you detect any damage or loss post-move, our Claims Department is just an email or call away. We will require copies of your shipping documents along with proof of damage as we spring into action to rectify and resolve the situation swiftly. Consider Moving of America FVP as your trusted companion for a worry-free move. We’ve got your back — every step of the way.