Moving FAQs

Probably The Most Comprehensive Moving FAQs

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    Your Move-Related Questions Answered

    Relocating from one place to another can be quite a whirlwind, with a lot of things to take care of. But you have to keep it together throughout this process. Start by figuring out whether you want to go the DIY route or hire professional help. Gradually, you’ll realize the best way to navigate through the process is by literally finding answers to all the questions that come your way. From handling moving tasks to scheduling and estimating cost, there are so many things you will figure out as you go through your moving journey. Moving of America is here to help. We have all the answers you need!

    Pre-Move Queries

    Typically, most households can be packed within a day or less.
    Packing services include a team of professional movers who have been approved, scored, and reviewed by the Moving of America Moving staff. They will properly pack your items into boxes and ensure your belongings are securely loaded and padded for safe delivery to your new destination
    If your packing is not finished as your scheduled moving day approaches, then don’t hesitate to contact the project manager assigned to your move. We will promptly send our white glove movers who will assist you with packing all your remaining belongings swiftly, minimizing any delay to your move.
    Moving of America accepts Discover, MasterCard, and Visa. Typically, movers require a partial or total payment before your move-in day. At Moving of America, we charge 100% of the total balance prior to the delivery of your items. The costs of packing supplies are non-refundable. For additional information, please see our Payment Policy.

    Moving Day Queries

    When you speak with one of our professional Moving Advisors, they’ll conduct a thorough inventory of your residence and ask several questions about items such as that pool table and the pile of antiques stacked against the wall in the basement! The space required on the truck will depend on the items you plan to take, and pricing will be calculated accordingly.
    Crew sizes vary depending on the items listed in your inventory. For example, pianos, fridges, armoires, safes, and other large items may require more muscle, leading to a larger crew.
    Loading services involve properly padding furniture and loading the items into the moving truck at the origin location, as well as disassembling basic items (such as beds, dressers, and mirrors, etc.) and wrapping furniture. Unloading services involve removing all items from the truck at your destination and placing them in the appropriate rooms or areas per your instruction, as well as reassembling standard furniture (i.e. beds, dresser mirrors, etc.).
    Our trucks are fully owned and operated exclusively by us. They measure approximately 53 feet long, 8 feet wide, and 9 feet tall. While they can make it down most streets, please inform your Moving Consultant if a truck this size may have difficulty accessing your home. Based on the needs of our customers, we may also utilize a 26’ truck or portable storage container.

    Post-Move Queries

    Absolutely yes! Once the transportation is complete, our expert residential movers will coordinate with you to carefully unpack and arrange all your belongings in your new space to your satisfaction.

    Protection Coverage covers repair, replacement, or reimbursement for any items damaged while under the care of Moving of America. More information is available in our Protection Policy.

    Your household goods are covered for the entire time they are under the care of Moving of America’s professional movers. Choose from two coverage levels to find the option that best suits your budget and coverage requirements.

    Scheduling Queries

    Moving Of America strives to be as accommodating as possible with timing. Short notice moves are certainly possible, but can’t be guaranteed. We suggest you book your moves as early as possible, especially if you’re moving in the summer—the busiest time of year for relocation. We recommend scheduling your move seven or more days in advance to ensure the best available service.
    When you decide on a move date, Moving of America Moving guarantees to pick up on that day. If you require a guaranteed delivery date, you need to inform your Moving Advisor. Depending on the size of the shipment, there may be an additional charge for a guaranteed delivery date. We guarantee delivery anywhere in the contiguous US within fifteen business days.
    Yes. We offer professional moving services seven days a week, excluding major holidays.
    Don’t panic! If your moving date changes, simply contact your dedicated Moving Advisor. They’ll handle scheduling your new date. Please review our Rescheduling and Cancellation Policies for more details.
    While our movers are up to the task any time you hire us, the ideal period for moving is usually during the months when the weather is mild, i.e., during the Spring and Fall seasons.
    It is possible to carry out moves in any weather. However, unless the move is necessitated by an emergency, it is not recommended by us to move during stormy or rainy weather. Our first priority is to keep our crew and your belongings safe and secure. If there is any risk, we will promptly inform you of any change in plans

    Miscellaneous Queries

    Our crews use high-quality industry-standard packing materials. To protect and cushion a customer’s items, our loading service will ensure that items are wrapped with professionally woven moving blankets. We do not use paper pads, which often tear or rip during transport.
    Our inventory process is designed to accurately determine your space needs before the move. If the inventory you provide is accurate, there won’t be any additional charges for extra space. However, if there are more items than initially listed, resulting in the use of additional space, your moving cost may be adjusted accordingly. This adjustment would be based on the original per-foot rate to account for the extra footage used. To prevent any surprises, please ensure your inventory is as accurate as possible during the booking process. In the event that you decide to leave items behind, you have the flexibility to adjust your inventory up to 5 days prior to your move to guarantee accuracy. Following any updates, your dedicated moving advisor will provide an updated price based on your updated inventory. If you end up using less space than initially estimated and do not notify us beforehand, there will be no changes to your costs on moving day.
    Provided we have an accurate inventory and you do not make any changes to the move dates, your estimated costs should not change. In the event of unforeseen “Additional Services” (such as multiple flights of stairs or a “long carry” when the truck cannot get close to your home), these charges would be added to your total move price. The aim of our phone inventory process is to identify and account for any potential Additional Services, thereby ensuring they are included in your total upfront price. This way, there won’t be any surprises. This is all outlined in your Order for Service Agreement.

    Your dedicated Moving Consultant is always here to help you. Just give them a call at 201.862.8000. You can also email us  info@MovingofAmerica.com. We’re excited to have your business!

    It’s Your Move, Done Right.

    Control Your Move with Our Exclusive Custom Designed Moving Packages.

    • Tolls, mileage, and elevator usage fee included.
    • Discounted rates for weekends, holidays, and additional time.
    • Door-to-door pickup and delivery services.
    • . Furniture disassembly and reassembly included.
    • Moving blankets, packing tape, tools, and equipment provided.
    • Professional and trained labor, certified by AMSA Pro Mover.
    • Valuation protection and storage facilities provided.
    (In addition to Bronze Package Offers)
    • Flat screen TVs wrapped to protect and packed in a box or crate.
    •   Mirrors wrapped to protect and packed in a box or crate.
    • Pictures wrapped to protect and packed in a box or crate.
    • Mattress packed in plastic bags or a box.
    • Glass and marble top wrapped to protect and packed in a box or crate.
    • Glass doors and shelves wrapped to protect and packed in a box or crate.
    (In addition to Silver Package Offers)
    • Dishes, pots, and pans: Wrapped for protection and packed in a box.
    • Vases and ornaments: Wrapped for protection and packed in a box or crate.
    • Glass decorations: Wrapped for protection and packed in a box or crate.
    • Lamps and lamp shades: Wrapped for protection and packed in a box or crate.
    (In addition to Gold Package Offers)
    • Chandeliers Wrapped to Protect & Packed in Boxes or Crates
    • Hanging Clothes packed in Wardrobe Boxes
    • Clothes, Shoes, Toys, Books & Documents Packed in Boxes
    • Miscellaneous Items Wrapped to Protect & Packed in Boxes
    • Well-equipped with the latest materials and supplies
    (In addition to Platinum Package Offers)
    • Photo Inventory of All Items
    • Unpacking of All Boxes & Containers
    • Organizing & Arranging All Content in Required Areas
    • Remove & Recycle All Used Boxes & Packing Materials
    Moving of America Reviews

    Our Excellence Emanates from Exceeding Customer Expectations

    Residential Storage

    “ I booked Moving of America last minute for my storage needs, and I couldn't be happier with the outcome. Despite the short notice, they were incredibly accommodating and provided excellent service. I was relieved that…

    Amelia Wilson

    Local Movers

    “ Moving of America exceeded my expectations for my recent local move. The team was incredibly organized and efficient, making the entire process seamless. They arrived on time, packed everything securely, and transported it to my…

    Benjamin David

    Local Movers

    “ I had a great experience with Moving of America during my recent move. The movers were punctual and worked quickly to get everything loaded onto the truck. They were friendly and professional throughout the entire…

    James Samual

    Local Movers

    “ Moving of America made my local move a breeze! The team was incredibly organized and efficient, making sure everything was packed securely and transported safely. I appreciated their attention to detail and would recommend them…

    Jammifer Collin

    Local Movers

    “ When choosing a moving company, Moving of America, is by far your best decision. From the beginning they were very informative regarding what services they offer and their different packages and pricing. Being that we…

    Ava

    Local Movers

    “ Recently, I had to move from Essex County, New Jersey to Brooklyn, New York and I wasn’t sure about who to choose or where to turn for help. So, I asked my friends if they…

    Emma

    Local Movers

    “ The most skilled, experienced and professional movers, I have come across. My move had the chance of playing out in a couple ways. I was definitely moving some stuff and possibly storing some. Not only…

    Keshahyde

    Local Movers

    “ I can't say enough good things about Moving of America! From start to finish, they provided excellent service for my local move. The movers were friendly, and efficient, and handled my belongings with care. I…

    Mark Cooper

    Local Movers

    “ Overall, I had a positive experience with Moving of America for my local move. The movers were professional and worked diligently to complete the job promptly. They took great care of my fragile items and…

    Sebastian Hudson

    Local Movers

    “ My experience with Moving of America was mostly positive for my local move. The movers were punctual, and courteous, and worked diligently to get everything loaded and unloaded. The customer service team was responsive and…

    Barbara Moris

    Local Movers

    “ I couldn't be happier with the service provided by Moving of America for my local move. The entire team was friendly, and professional, and went above and beyond to ensure a smooth transition. They carefully…

    Olivia Peterson

    Local Movers

    “ I recently utilized Moving of America for a local move, and I couldn't be more impressed with their service. From start to finish, they made the entire process seamless and stress-free.

    Sandra Peterson

    Credentials & Associations

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