How Long Will Packing Take?

Typically, most households can be packed within a day or less.

What Does the Packing Service Include?

Packing services include a team of professional movers who have been approved, scored, and reviewed by the Moving of America Moving staff. They will properly pack your items into boxes and ensure your belongings are securely loaded and padded for safe delivery to your new destination

What If I Haven’t Finished Packing By My Scheduled Moving Day?

If your packing is not finished as your scheduled moving day approaches, then don’t hesitate to contact the project manager assigned to your move. We will promptly send our white glove movers who will assist you with packing all your remaining belongings swiftly, minimizing any delay to your move.

How And When Do I Pay For My Move?

Moving of America accepts Discover, MasterCard, and Visa. Typically, movers require a partial or total payment before your move-in day. At Moving of America, we charge 100% of the total balance prior to the delivery of your items. The costs of packing supplies are non-refundable. For additional information, please see our Payment Policy.

I Have a Lot of Stuff. How Much Truck Space Will I Need?

When you speak with one of our professional Moving Advisors, they’ll conduct a thorough inventory of your residence and ask several questions about items such as that pool table and the pile of antiques stacked against the wall in the basement! The space required on the truck will depend on the items you plan to take, and pricing will be calculated accordingly.

How Many People Will Help Me Move?

Crew sizes vary depending on the items listed in your inventory. For example, pianos, fridges, armoires, safes, and other large items may require more muscle, leading to a larger crew.

What Does the Loading and Unloading Services Include?

Loading services involve properly padding furniture and loading the items into the moving truck at the origin location, as well as disassembling basic items (such as beds, dressers, and mirrors, etc.) and wrapping furniture. Unloading services involve removing all items from the truck at your destination and placing them in the appropriate rooms or areas per your instruction, as well as reassembling standard furniture (i.e. beds, dresser mirrors, etc.).

What Size Are Your Trucks?

Our trucks are fully owned and operated exclusively by us. They measure approximately 53 feet long, 8 feet wide, and 9 feet tall. While they can make it down most streets, please inform your Moving Consultant if a truck this size may have difficulty accessing your home. Based on the needs of our customers, we may also utilize a 26’ truck or portable storage container.

Can The Movers Arrange my Furniture according to My Preference in My New Home?

Absolutely yes! Once the transportation is complete, our expert residential movers will coordinate with you to carefully unpack and arrange all your belongings in your new space to your satisfaction.

What is My Protection Coverage?

Protection Coverage covers repair, replacement, or reimbursement for any items damaged while under the care of Moving of America. More information is available in our Protection Policy.

What About Lost or Damaged Goods? Are They Covered Too?

Your household goods are covered for the entire time they are under the care of Moving of America’s professional movers. Choose from two coverage levels to find the option that best suits your budget and coverage requirements.

How Far in Advance Do I Need to Schedule My Move?

Moving Of America strives to be as accommodating as possible with timing. Short notice moves are certainly possible, but can’t be guaranteed. We suggest you book your moves as early as possible, especially if you’re moving in the summer—the busiest time of year for relocation. We recommend scheduling your move seven or more days in advance to ensure the best available service.

What If My Move Dates are Specific?

When you decide on a move date, Moving of America Moving guarantees to pick up on that day. If you require a guaranteed delivery date, you need to inform your Moving Advisor. Depending on the size of the shipment, there may be an additional charge for a guaranteed delivery date. We guarantee delivery anywhere in the contiguous US within fifteen business days.

Can I Schedule A Move on a Sunday?

Yes. We offer professional moving services seven days a week, excluding major holidays.

My Move Date Changed! What Do I Do?

Don’t panic! If your moving date changes, simply contact your dedicated Moving Advisor. They’ll handle scheduling your new date. Please review our Rescheduling and Cancellation Policies for more details.

When Is the Best Time to Move?

While our movers are up to the task any time you hire us, the ideal period for moving is usually during the months when the weather is mild, i.e., during the Spring and Fall seasons.

Is It Possible to Move During Uncertain Weather?

It is possible to carry out moves in any weather. However, unless the move is necessitated by an emergency, it is not recommended by us to move during stormy or rainy weather. Our first priority is to keep our crew and your belongings safe and secure. If there is any risk, we will promptly inform you of any change in plans

What Types of Materials Are Used for Packing?

Our crews use high-quality industry-standard packing materials. To protect and cushion a customer’s items, our loading service will ensure that items are wrapped with professionally woven moving blankets. We do not use paper pads, which often tear or rip during transport.

What Happens If I Use More Or Less Space Than Estimated?

Our inventory process is designed to accurately determine your space needs before the move. If the inventory you provide is accurate, there won’t be any additional charges for extra space. However, if there are more items than initially listed, resulting in the use of additional space, your moving cost may be adjusted accordingly. This adjustment would be based on the original per-foot rate to account for the extra footage used. To prevent any surprises, please ensure your inventory is as accurate as possible during the booking process. In the event that you decide to leave items behind, you have the flexibility to adjust your inventory up to 5 days prior to your move to guarantee accuracy. Following any updates, your dedicated moving advisor will provide an updated price based on your updated inventory. If you end up using less space than initially estimated and do not notify us beforehand, there will be no changes to your costs on moving day.

What Causes My Estimated Costs to Change?

Provided we have an accurate inventory and you do not make any changes to the move dates, your estimated costs should not change. In the event of unforeseen “Additional Services” (such as multiple flights of stairs or a “long carry” when the truck cannot get close to your home), these charges would be added to your total move price. The aim of our phone inventory process is to identify and account for any potential Additional Services, thereby ensuring they are included in your total upfront price. This way, there won’t be any surprises. This is all outlined in your Order for Service Agreement.

Who Should I Contact with Questions During the Move?

Your dedicated Moving Consultant is always here to help you. Just give them a call at 201.862.8000. You can also email us info@MovingofAmerica.com. We’re excited to have your business!

Coverage & Valuation

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Liability & Protection – Understanding Valuations & Insurance

One of the most frequently asked questions by our clients is when I hire a good, reputable moving company like Moving of America, why do I need Full Value Protection or Insurance? The answer is, for the same reason that excellent drivers still need to maintain car insurance. At Moving of America, we understand that your belongings are not just items but memories and milestones of your life, and that is one of the reasons we recruit the most skillful, responsible and professional movers.

At Moving of America, our masterful approach hinges on extensive care and protection for your belongings. Regardless of how good our moving teams are, we understand that uncertainty can be part and parcel of the moving journey. Caught in unpredictable situations like weather conditions or unforeseen accidents that may intervene with our equipment and your belongings, an extra shield is always recommended. Despite our incredibly low claims rate standing well below the national average, we encourage you to secure your possessions with Moving of America Full Value Protection, wrapping your move with an extra layer of confidence.

Understanding Standard Valuation (Limited Liability Coverage, Basic Coverage, Released Value)

If you choose not to select the other option and decline the Full Value Protection (FVP), Moving of America, as a licensed and insured moving company, will automatically enroll you in the Standard Valuation option which is the minimum required by law, at the rate of $0.60 per pound for interstate moves, or $1.00 per pound for New Jersey local moves.

This option provides you with basic compensation per the weight of your items in case they’re lost or damaged while moving or stored. Standard Valuation incurs no additional costs, and it is particularly suited and ideal for lower valued items. This coverage satisfies the minimal criteria set by the Department of Transportation and U.S. Federal Law or the State of New Jersey Department of Law & Public Safety. Accepting this option requires your signatory confirmation on the shipping documents. Please note, the weight of your belongings will be determined by either a cubic feet-to-poundage formula, where 1 cube feet equals 7 pounds, or by weighing your entire shipment on a certified scale weight.

Understanding Full Value Protection (FVP)

Full Value Protection (FVP) is a higher coverage option offered by Moving of America. It is a commitment to ensure the safety of your belongings up to their declared value during moving or storage. FVP operates under a different set of terms and pricing structures which are determined by the weight of your possessions. With FVP, our commitment is to compensate you based on the weight of your goods and not on individual item replacement cost, or on proving negligence. The true significance of FVP lies in its provision of a higher level of protection. In cases of loss or damage during the move, we at Moving of America are held explicitly accountable for repair or replacement. Choosing FVP therefore reduces stress by providing enhanced safety of your belongings throughout the moving or storage process.

Full Value Protection Opposed to Insurance

FVP is a specific service designed to the moving industry with limitations that doesn’t require to purchase a separate policy. While it provides a level of financial protection similar to insurance, FVP approach to claims considerably differs. When relying solely on this level of protection, you may find it insufficient when comparing to the comprehensive coverage level as with a well-structured insurance provider. FVP offers compensation based on the weight of your shipment if lost or damaged during the move, rather than their actual replacement cost. You may find FVP to be insufficient to cover the full replacement value of your goods. Cargo liability insurance from a third-party insurer like Baker Insurance, Moving Insurance.com or your insurer of choice, is designed to provide coverage for various risks and typically offers a level of financial protection only. The insurer will provide you with insurance policy or other documents at the time of purchase. Therefore, it is important that you carefully consider your specific needs and assess whether FVP or Insurance is necessary for your possessions during a move or storage. Please remember that it is your responsibility to update us in the event of purchasing insurance.

What’s Not Included in Full Value Protection

While FVP covers most incidents, there are exclusions. FVP does not cover items in boxes or containers that are not packed by Moving of America, damage to compressed wood furniture, damage from natural disasters like fire, hurricanes, tornadoes, windstorms, hail, etc. doesn’t cover items stored outside Moving of America control and items that are not recorded with their declared value by you on the inventory form.

Goods Valued at More Than $100 per Pound

Moving of America, like all other licensed and insured movers, is not obligated to reimburse customers for items valued at more than $100 per pound, unless each item is approved by Moving of America in advance and clearly listed on the shipping documents. Items that are valued at more than $100 per pound as defined by law and/or declared by you, which may include irreplaceable articles such as, but not limited to banknotes, cashier’s checks, bank checks, official checks, personal checks, travelers’ checks, money orders, coins, jewelry, gemstones, precious metals, watches, stamps, collectibles, antiques, fine art, artworks, paintings, oriental rugs, furs, sports memorabilia, legal documents, private documents, personal documents, confidential documents, contracts deeds, medications, alcoholic beverages, cigars, cigarettes, laptops, tablets, computers, software, cellular phones and electronic games. Moving of America requires that these items be specifically declared prior to the move date and approved by Moving of America beforehand. This procedure ensures that they are adequately covered under the plan. If not declared and approved in advance, the liability for damage or loss to any high value item will be limited.

The Importance of Completing Your Inventory Form

Accurately completing your inventory form is a critical step when moving with Full Value Protection. This documentation must include all items valued at $100 or more per pound. By thoroughly listing these goods, you ensure that you are eligible for full compensation for these high-value items should loss or damage occur while moving.

Understanding Deductibles

In the context of Full Value Protection, a deductible is the amount you agree to pay out-of-pocket should any loss or damage occur. At Moving of America, choosing a deductible is at your discretion and impacts the overall cost of your FVP: a higher deductible means lower overall costs for your coverage.

Filing a Claim

At Moving of America, we instruct our movers to document any damage immediately, facilitating prompt damage control, be it repair or replacement. If you detect any damage or loss post-move, our Claims Department is just an email or call away. We will require copies of your shipping documents along with proof of damage as we spring into action to rectify and resolve the situation swiftly. Consider Moving of America FVP as your trusted companion for a worry-free move. We’ve got your back — every step of the way.

VALUATION COVERAGE OPTIONS

When you choose Moving of America, you get complimentary Basic coverage included with all of our moving and storage plans. You also have the option to upgrade for greater protection.

BASIC COVERAGE (RELEASED VALUE)

Offered at no additional charges.

Maximum coverage of $0.60 per lb.

This basic level of protection is included in our moving service rates, but keep in mind, it may offer a considerably lower coverage than the average value of your household goods.

FULL VALUE PROTECTION

Cost: $75 for $10,000 worth of coverage.

For a $500 deductible*, you receive $10,000 Full Value Protection Coverage.

This is our most comprehensive package, designed to ensure the full value of your belongings. *Covers up to $100,000 for Local & Long Distance moves, with coverage extending up to $150,000 for our Elite White Glove Service.

THIRD-PARTY PROTECTION

Offered at no additional charges.

Coverage up to a maximum of $150k.

If your coverage needs exceed the extent of our Full Value Protection, we collaborate with third-party providers to increase your coverage. For more information on this, please consult with your Moving of America Specialist.

Selecting the adequate protection for your items can make all the difference. Let us walk you through an example that showcases how our different coverage options perform in an actual moving situation:

Imagine a situation where you’re relocating with a shipment of items valued at $10,000. In a rare case of mishap, the items get damaged during the move.

BASIC COVERAGE (STANDARD LIABILITY)

With Moving of America’s Basic Coverage, you receive:

460 lbs * $0.60/lb = $276 This is our essential offering, included at no extra cost, providing a basic financial protection that reflects a standard level per pound per article.

FULL VALUE PROTECTION

Opting for Moving of America’s Enhanced Value Protection changes the outcome:

$10,000 declared value – $500 deductible = $9,500 in coverage This premium plan safeguards the entire value of your belongings, less the deductible, providing extensive coverage for your peace of mind.

When comparing the two plans side-by-side, the Full Value Protection stands out as a robust safeguard. If any of your inventoried possessions are compromised, Moving of America will go the extra mile to ensure proper compensation for your loss.

The added value of the peace of mind you achieve with Full Value Protection is immeasurable, particularly during the often stressful times of moving. Knowing that we’re committed to the well-being of your treasured belongings is the Moving of America assurance.

It’s Your Move, Done Right.

Exclusive Custom Designed Moving Packages in New Jersey

BRONZE Package

Tolls, mileage, and elevator usage fee included.
Discounted rates for weekends, holidays, and additional time.
Door-to-door pickup and delivery services.
. Furniture disassembly and reassembly included.
Moving blankets, packing tape, tools, and equipment provided.
Professional and trained labor, certified by AMSA Pro Mover.
Valuation protection and storage facilities provided.

SILVER Package

( Bronze Package)

Flat screen TVs wrapped to protect and packed in a box or crate.
Mirrors wrapped to protect and packed in a box or crate.
Pictures wrapped to protect and packed in a box or crate.
Mattress packed in plastic bags or a box.
Glass and marble top wrapped to protect and packed in a box or crate.
Glass doors and shelves wrapped to protect and packed in a box or crate.

GOLD Package

(Silver Package)

Dishes, pots, and pans: Wrapped for protection and packed in a box.
Vases and ornaments: Wrapped for protection and packed in a box or crate.
Glass decorations: Wrapped for protection and packed in a box or crate.
Lamps and lamp shades: Wrapped for protection and packed in a box or crate.

PLATINUM Package

(Gold Package)

Chandeliers Wrapped to Protect & Packed in Boxes or Crates
Hanging Clothes packed in Wardrobe Boxes
Clothes, Shoes, Toys, Books & Documents Packed in Boxes
Miscellaneous Items Wrapped to Protect & Packed in Boxes
Well-equipped with the latest materials and supplies

ELITE White Glove

(Platinum Package)

Photo Inventory of All Items
Unpacking of All Boxes & Containers
Organizing & Arranging All Content in Required Areas
Remove & Recycle All Used Boxes & Packing Materials

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Moving of America Reviews

Our Excellence Emanates from Exceeding Customer Expectations

Residential Storage

“ I booked Moving of America last minute for my storage needs, and I couldn't be happier with the outcome. Despite the short notice, they were incredibly accommodating and provided excellent service. I was relieved that…

Amelia Wilson

Local Movers

“ Moving of America exceeded my expectations for my recent local move. The team was incredibly organized and efficient, making the entire process seamless. They arrived on time, packed everything securely, and transported it to my…

Benjamin David

Local Movers

“ I had a great experience with Moving of America during my recent move. The movers were punctual and worked quickly to get everything loaded onto the truck. They were friendly and professional throughout the entire…

James Samual

Local Movers

“ Moving of America made my local move a breeze! The team was incredibly organized and efficient, making sure everything was packed securely and transported safely. I appreciated their attention to detail and would recommend them…

Jammifer Collin

Local Movers

“ When choosing a moving company, Moving of America, is by far your best decision. From the beginning they were very informative regarding what services they offer and their different packages and pricing. Being that we…

Ava

Local Movers

“ Recently, I had to move from Essex County, New Jersey to Brooklyn, New York and I wasn’t sure about who to choose or where to turn for help. So, I asked my friends if they…

Emma

Local Movers

“ The most skilled, experienced and professional movers, I have come across. My move had the chance of playing out in a couple ways. I was definitely moving some stuff and possibly storing some. Not only…

Keshahyde

Local Movers

“ I can't say enough good things about Moving of America! From start to finish, they provided excellent service for my local move. The movers were friendly, and efficient, and handled my belongings with care. I…

Mark Cooper

Local Movers

“ Overall, I had a positive experience with Moving of America for my local move. The movers were professional and worked diligently to complete the job promptly. They took great care of my fragile items and…

Sebastian Hudson

Local Movers

“ My experience with Moving of America was mostly positive for my local move. The movers were punctual, and courteous, and worked diligently to get everything loaded and unloaded. The customer service team was responsive and…

Barbara Moris

Local Movers

“ I couldn't be happier with the service provided by Moving of America for my local move. The entire team was friendly, and professional, and went above and beyond to ensure a smooth transition. They carefully…

Olivia Peterson

Local Movers

“ I recently utilized Moving of America for a local move, and I couldn't be more impressed with their service. From start to finish, they made the entire process seamless and stress-free.

Sandra Peterson

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Credentials & Associations

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Best Moving Services in New Jersey

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Chandeliers—made from crystal or glass—require care during a move. Our specialized chandelier moving service handles these fragile pieces precisely to maintain their safety.

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