Financing Available : Move now and pay over time with flexible payment options|Free Transportation to Storage: Promotion still available to our climate-controlled storage facility|Two Months of Free Storage: Reserve your climate-controlled space before this offer ends|Call Us Now at 201-862-8000|

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New Jersey senior movers

One of the Lowest Claims Rates in the Industry

Choosing Moving of America is one of the safest decisions you can make for your relocation. On the rare occasion something goes wrong, we respond quickly, professionally, and always with your needs as our top priority. Our goal is a smooth, stress-free move from start to finish.

We know accidents can happen, and when they do, we handle claims fairly, promptly, and with genuine care. Before your move, our team works with you to identify ways to reduce risk, walks you through our terms and conditions, and clearly explains your insurance coverage options. In the rare event of an unforeseen incident, we stay transparent and upfront about the process and your options for resolution.

Claims Process at Moving of America

Most claims can’t be resolved instantly. Items often need to be inspected before we can move forward with a repair or replacement, so we appreciate your patience while we work through the process. Here’s what you can expect from us:

  1. We take every claim seriously. Once we’ve received all the details, including any supporting photos or evidence, our claims team will reach out to begin the investigation.
  2. You’ll have a dedicated point of contact. Your assigned claims representative will keep you updated by phone and email as we work toward a fair and timely resolution.
  3. We’ll present a fair settlement offer. If you accept, we’ll process your compensation right away. If the offer isn’t accepted, we’ll work with an independent arbitrator where applicable.

 

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